Last updated March 19, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of receiving your item. All returned items must be in new and unused condition, with all original tags and labels attached.
(If a return is sent back and doesn't meet the criteria mentioned above, we have the right to refuse a refund.)
RETURN PROCESS
To return an item, please email customer service at sales@portstewartclothing.com to arrange a return. After the return has been approved by us, place the item securely in its original packaging and Original Tags, Packaging, Item in brand new unused condition, then mail your return to the following address:
Returns Department
Portstewart Clothing Company
UNIT 9B Ballybrakes Business Park
Ballymoney, Antrim BT53 6LW
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+4428 2766 4061
sales@portstewartclothing.com